The Your Phone app does not currently support relaying a phone call from your Android device to a headset over Bluetooth.
Why can't I use my Bluetooth headphone on my PC to get calls from the Your Phone app? Then, go back to your PC's Bluetooth settings and pair your phone again to establish the connection with your phone's updated name. In your Android device settings (typically under the About your device page), change the name to the one you want.
Go to Start > Settings > Devices > Bluetooth & other devices > Other devices). Start by unpairing your Android device from your PC. Why don't calls work after changing my Android device name? Then, in the Your Phone app, go to Calls and pair your devices again. Select your device from the list, then Remove device. To unpair your Android device from your PC, go to your Windows Settings > Devices > Bluetooth & other devices > Other devices. To uninstall apps, go to Windows Settings > Apps > Apps & features. Some of these apps conflict with being able to make calls, so we recommend uninstalling them, then unpairing your Android device and pairing it again with Calls. This error is appearing because you may have paired your Android device to your PC with a third-party app, or your devices may be paired through a pre-installed app from your hardware manufacturer (like Dell Mobile Connect or Virtoo by LG). Some apps may be interfering with making calls. *Note: These steps may vary based on your Android device model. Select All from the drop-down list, scroll to find Link to Windows service, and turn the toggle Off. Open Android Settings > Apps > Link to Windows Service > Battery > Optimize battery usage. Scroll down to Your Phone Companion and select Don't optimize. Open Android Settings > Apps & notifications > App info > Your Phone Companion > Advanced > Battery > Manage Battery Usage > Battery optimization.
Here's how to turn it off based on which companion app you have: We recommend turning it off for the companion app on your Android device (either Your Phone Companion or Link to Windows). Open the Your Phone app and set up Calls again.įor some Android devices, your Battery Optimization settings may interrupt your connection. Make sure your Android device is not on the list. If there's another entry for your Android device, make sure you unpair it, too, by following steps 2-4. Select your Android device from the list. Select Start > Settings > Devices > Bluetooth & other devices. Next to the paired device that you'd like to change, tap Settings. Tap Connected devices > Connection preferences > Bluetooth. If you’re still unable to use Calls, make sure the Your Phone app on your PC is closed, then do the following: The connection process should now be complete, and you’ll be able to use the Calls feature.
You should see notifications on both your Android device and Windows 10 PC. Locate the name of your PC in this list and tap on it. Tap and hold the Bluetooth icon.Ī list of nearby devices will be displayed. Swiping downwards from the top of your screen to reveal the Android Notification panel. From your Android device, try to connect your devices manually by: Your Android device and PC may have failed to automatically connect via Bluetooth. If calling still isn't working, continue on to additional troubleshooting below. To do this, swipe downward from the top of your screen to reveal the Android Notification panel, tap the Bluetooth icon to turn it off/on. If none of above work, please reboot your PC.
To do this: right click the Action Center icon on the taskbar, select Focus Assist, then Off. There are a few common issues that can prevent calling from working.